All
Search
Images
Videos
Shorts
Maps
News
More
Shopping
Flights
Travel
Notebook
Report an inappropriate content
Please select one of the options below.
Not Relevant
Offensive
Adult
Child Sexual Abuse
Service Desk
Online
Help
Desk Metrics
JIRA Support
Desk
Service Desk
Models
Help Desk
KPI
It Service Desk
Best Practices
Service Desk
Workflow
Service Desk
as a Service
Service Desk
Free
Help Desk
Support Tools
Service Desk
Training
Service Desk
Dashboard Examples
Service Desk
Customer Service
Help Desk
vs Service Desk
Service Desk
Tools
Help Desk
Costs
Service Desk
Reporting
MetricNet Service Desk
Benchmarking
Service Desk
Manual
Help Desk Services
Pricing
Service Desk
Management
Is
Service Desk
Customer Service Desk
Happy Fox
CA Service Desk
Tool
Service Desk
Login
Service Desk
Manager
Length
All
Short (less than 5 minutes)
Medium (5-20 minutes)
Long (more than 20 minutes)
Date
All
Past 24 hours
Past week
Past month
Past year
Resolution
All
Lower than 360p
360p or higher
480p or higher
720p or higher
1080p or higher
Source
All
Dailymotion
Vimeo
Metacafe
Hulu
VEVO
Myspace
MTV
CBS
Fox
CNN
MSN
Price
All
Free
Paid
Clear filters
SafeSearch:
Moderate
Strict
Moderate (default)
Off
Filter
Service Desk
Online
Help
Desk Metrics
JIRA Support
Desk
Service Desk
Models
Help Desk
KPI
It Service Desk
Best Practices
Service Desk
Workflow
Service Desk
as a Service
Service Desk
Free
Help Desk
Support Tools
Service Desk
Training
Service Desk
Dashboard Examples
Service Desk
Customer Service
Help Desk
vs Service Desk
Service Desk
Tools
Help Desk
Costs
Service Desk
Reporting
MetricNet Service Desk
Benchmarking
Service Desk
Manual
Help Desk Services
Pricing
Service Desk
Management
Is
Service Desk
Customer Service Desk
Happy Fox
CA Service Desk
Tool
Service Desk
Login
Service Desk
Manager
linkedin.com
IT Service Desk: Monitoring and Metrics Fundamentals Online Class | LinkedIn Learning, formerly Lynda.com
Get industry best practices on collecting ITSM metrics. Learn how to effectively monitor performance and customer satisfaction in a service-focused environment.
Aug 28, 2019
Help Desk Skills
28:10
Master Windows 11 Troubleshooting for IT Beginners | Help Desk Skills
YouTube
IT Edge Network
12.3K views
6 months ago
Get started in your IT help desk career - Windows Video Tutorial | LinkedIn Learning, formerly Lynda.com
linkedin.com
May 31, 2023
2:09:56
Basic Help Desk Troubleshooting Session 1 (Jobskillshare, Kevtech)
YouTube
Jobskillshare Skills-Based
59.8K views
Mar 25, 2020
Top videos
11 Help Desk Metrics Every Support Team Must Track (2026)
proprofsdesk.com
Dec 4, 2020
Essential metrics for the service operation - Service Metrics for Customer Service Video Tutorial | LinkedIn Learning, formerly Lynda.com
linkedin.com
Aug 31, 2017
Help desk metrics: Elevate your customer support with the right insights
intercom.com
Dec 8, 2020
Help Desk Software
Help Desk Management
frontlineeducation.com
10 months ago
10 Best Help Desk Software for Faster Support in 2026
proprofsdesk.com
Jul 24, 2024
7:15
Helpdesk 365: Best AI-Powered Ticketing System for Microsoft Teams & SharePoint
YouTube
Apps 365 & HR365
59.5K views
Jun 1, 2023
11 Help Desk Metrics Every Support Team Must Track (2026)
Dec 4, 2020
proprofsdesk.com
Essential metrics for the service operation - Service Metrics for Customer Service Video Tutorial | LinkedIn Learning, formerly Lynda.com
Aug 31, 2017
linkedin.com
Help desk metrics: Elevate your customer support with the right insights
Dec 8, 2020
intercom.com
Types of Service Level Agreement (SLA) Metrics | IBM
Feb 6, 2025
ibm.com
44:38
Webinar: Service Desk Metrics: What and how to measure to gain the most value
3.4K views
Dec 1, 2017
YouTube
Service Desk Institute
SLA Goals: How to Set, Measure, and Improve SLA Objectives
Mar 18, 2020
happyfox.com
3:59
ITSM Reporting: Measuring Service Desk Key Performance Indicators
3.2K views
Sep 23, 2022
YouTube
InvGate
1:16
Service Desk Metrics & KPI's
63 views
Dec 22, 2024
YouTube
RediscoverULife
2:56
12 Key Call Center Metrics & KPIs To Drive Better Performance
Feb 12, 2024
nextiva.com
Top Customer Service Metrics You Should Be Measuring | IBM
Nov 7, 2024
ibm.com
1:57:58
Free Service Desk Training | MetricNet Certified Best Practices
6.4K views
Jan 15, 2014
YouTube
MetricNet
Key Metrics for Measuring Customer Support
Jul 21, 2021
helpdesk.com
3:28
How To Track Customer Service Performance Data?
6 views
4 months ago
YouTube
Customer Support Coach
3:12
How to Define Performance Metrics for Service Roles?
3 months ago
YouTube
Customer First Leadership
SQL Server disk performance metrics – Part 1 – the most important disk performance metrics
168 views
Mar 12, 2014
sqlshack.com
39:59
Essential Help Desk Metrics behind Great Customer Support - HappyFox Webinar
3.7K views
Nov 6, 2014
YouTube
HappyFoxApp
SQL Server memory performance metrics – Part 1 – Memory pages/sec and Memory page faults/sec
168 views
Feb 21, 2014
sqlshack.com
6:13
Mastering ITIL for Service Desk Success! #servicedesk #itil
772 views
Mar 3, 2025
YouTube
Callme Pandey Ji
55:40
[Free webinar] Measuring the service desk's contribution to value by IT expert Peter Brooks
2.6K views
Nov 2, 2021
YouTube
ManageEngine
2:48
Benchmarking Case Studies
10.6K views
Mar 31, 2020
YouTube
MetricNet
1:48
MetricNet's Downloadable Industry Benchmarks for Service Desk, Desktop Support, and Contact Center
979 views
Mar 28, 2020
YouTube
MetricNet
2:06
Creating Custom Reports Within SolarWinds Service Desk
4.7K views
Jun 16, 2020
YouTube
solarwindsinc
Improve Help Desk Performance: 12 Top Strategies
Sep 10, 2020
proprofsdesk.com
SQL Server network performance metrics – The most important metrics
168 views
Jan 9, 2016
sqlshack.com
7:44
Boost your call center performance with these metrics
4.2K views
10 months ago
YouTube
Foundever Life
50:34
The 4-Phase Service Desk Framework IT Leaders Are Missing
103 views
3 months ago
YouTube
Info-Tech Research Group
7:53
Optimizing service desk efficiency with automation, self-service, and KPIs in C2 ITSM
48 views
Mar 19, 2025
YouTube
C2
5:10
IT Service Desk Process Improvement Case Study
3.4K views
Jul 5, 2018
YouTube
Pm2 Consulting
2:17
IT analytics in 90 seconds: Monitor help desk performance in ServiceNow
3.7K views
Jul 23, 2020
YouTube
ManageEngine
See more
More like this
Feedback